Credit Agricole Continues Expansion of New Branches

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On 28 September, Credit Agricole unveiled the second of the bank’s new model branches. This latest branch on Kyiv’s Left Bank is close to Levoberezhna Metro Station. It offers a range of new service innovations and is part of a nationwide program that will eventually see upgrades at more than 150 of the bank’s branches across Ukraine. The opening of the new Left Bank Credit Agricole branch follows the presentation of a flagship branch in Kyiv’s riverside Podil district in late spring 2017. Credit Agricole CEO in Ukraine Jean-Paul Piotrowski said the bank’s new model branches are part of CA Group’s global three-year strategy that places customer relations at the center of its priorities. “This new model includes a new digital offer and a new style of live communication between the bank and clients, while providing high levels of confidentiality and multichannel access from the outlet,” he commented. Galyna Zhukova, Member of the Board of Credit Agricole Bank in Ukraine responsible for retail business, network and digital, said this new model branch would soon be joined by further additions. “Credit Agricole plans to continue opening new model branches in Kyiv and other major Ukrainian cities this year. From 2018, the larger-scale transformation of our nationwide network will accelerate. Naturally, the concept of our new format branches will not remain static. It will continue to evolve through feedback from customers. We welcome your input and will work to meet your needs.”

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